We collect Personal Information about you from different sources listed below. In this Policy, “Personal Information” means any information related to an identified or identifiable individual, and does not include data whereby personally identifiable information has been removed (such as anonymous data).
Information Provided by You
Information Collected via Automated Means
We also collect, use and share aggregated data such as statistical or demographic data for our purposes. Aggregated data may be derived from your Personal Information but is not Personal Information as this data will not directly or indirectly reveal your identity. For example, we may aggregate data about your use of our Services to calculate the percentage of users accessing a specific feature. However, if we combine or connect aggregated data with your Personal Information so that it can directly or indirectly identify you, we will treat the combined data as Personal Information which will be used in accordance with this Policy.
We will use your Personal Information for one or more of the following purposes:
2.1. Providing you with the Services. use your Personal Information to operate, maintain and provide you with the Services. In particular we will use your Personal Information to perform our contractual obligation towards you to allow you to create an account, upload your content, browse the Platform, purchase content and maintain a record of such purchase(s), and to contact you in case of any issue with your account. The Personal Information we process when doing so includes your registration, contact and transaction information.
2.2. Providing you with support and to respond to your requests and complaints. you reach out to us for support, we will perform our contractual obligation towards you by using your Personal Information to respond and resolve your queries and facilitate support. The Personal Information we process when doing so includes your correspondence with us, your name, contact details, and, to the extent applicable to your query or complaint, transaction and usage information.
2.3. Improve or monitor usage of our Services. is in our legitimate interests to improve our Services for our users, which includes conducting troubleshooting, testing and research and to keep the Services secure. When doing so we may use Personal Information that we automatically collect about you, such as identifiers and information on use.
2.4. To monitor and analyse trends and use of our Services. is in our legitimate interests to analyse the use of our Services. When doing so, we will process Personal Information that we automatically collect about you or that is generated about you when you use the Services.
2.5. To enforce the Dgraph Terms and Conditions, to comply with legal obligations and to defend Dgraph against legal claims or disputes. is in our legitimate interests to enforce our terms and policies, to ensure the integrity of our Services and to defend ourselves against legal claims or disputes. Where we do so, we will use the Personal Information relevant to such a case. Some processing may also be necessary to comply with a legal obligation placed on Dgraph, for example to keep records of transactions.
2.6. Marketing. you have consented to receive marketing communications, we will use your Personal Information to communicate with you regarding promotions, events, and other news, products or services we think will be of interest to you. You can opt out of such communications by following the unsubscribe mechanism on each communication, or by otherwise emailing us at firstname.lastname@example.org.
Cookies are small files of letters and numbers that we store on your browser or the hard drive of your computer. They contain information that is transferred to your computer’s hard drive.
We use the following cookies:
We disclose Personal Information about you with the following recipients and in the following circumstances:
Vendors and service providers. We rely on vendors and service providers for the provision of our Services, such as:
Our vendors are located in the US.
In certain circumstances if you are located in Europe, you have the following rights in relation to your Personal Information that we hold.
Please note that, prior to any response to the exercise of such rights, we will require you to verify your identify. In addition, we may have valid legal reasons to refuse your request, and will inform you if that is the case. For more information on your rights, please email email@example.com.
We may transfer your Personal Information outside of the European Economic Area, including to US. When we do so, we shall ensure that relevant safeguards are in place to afford adequate protection for your Personal Information. Further details regarding the relevant safeguards can be obtained from us on request.
Our Website is not directed to children, and we do not knowingly collect Personal Information from children under the age of 18 . If you learn that a child has provided us with Personal Information in violation of this Policy, please contact us as indicated below.
Dgraph stores all Personal Information for as long as necessary to fulfil the purposes set out in this Policy, or for as long as we are required to do so by law or in order to comply with a regulatory obligation. When deleting Personal Information, we will take measures to render such Personal Information irrecoverable or irreproducible, and the electronic files which contain Personal Information will be permanently deleted.
We use certain physical, managerial, and technical safeguards that are designed to improve the integrity and security of Personal Information that we collect and maintain. However, the transfer of Personal Information through the internet will carry its own inherent risks and we do not guarantee the security of your data transmitted through the internet. You make any such transfer at your own risk.
Our Website may contain features or links to websites and services provided by third parties. Any information you provide on third-party websites or services is provided directly to the operators of such websites or services and is subject to those operators’ policies governing privacy and security, even if accessed via our Website. We are not responsible for the content or privacy and security practices and policies of third-parties to which links or access are provided through our Website. We encourage you to learn about third parties’ privacy and security policies before providing them with your Personal Information.
We will notify you of any material changes so that you have time to review the changes.
If you wish to lodge a complaint about how we process your Personal Information, please contact us at firstname.lastname@example.org. will endeavour to respond to your complaint as soon as possible. You may also lodge a claim with the Information Commissioner’s Office in the UK or the data protection supervisory authority in the EU country in which you live or work, where you believe we have infringed data protection laws.
Dgraph Labs, Inc is the entity responsible for the processing of your Personal Information, and for the purpose of the European Union’s General Data Protection Regulation, is the data controller in respect of the processing of your Personal Information. If you have any questions or comments about this Policy, our privacy practices, or if you would like to exercise your rights with respect to your Personal Information, please contact us by email at email@example.com.